Axis completed the cyclical maintenance of roads, playgrounds and drainage as part of a five-year civil works contract with the London Borough of Hackney. Our housing division resurfaced the roads in various blocks and estates in a staged programme of upgrades.
Our team were in constant communication with any affected residents. We contacted tenants ahead of the contract start date through communicative literature, to cause as little disruption as possible. Our dedicated Resident Liaison Officers were there to spread the word, hear concerns and answer any questions.
In a staged process, we removed the old layer of tarmac and defective paving stones on walkways and curbs, before laying new tarmac. We worked mostly on the parking bays, which required the most attention. To complete the project, we repainted the road markings (yellow lines, bay parameters, and disabled bays). We also reinstated speed bumps and bollards where appropriate. Our team took an average of 6 hours of maintenance per site.
One of the challenges within this civil works contract project was the time sensitivity. Because of the nature of the work, and since the tarmac was at risk of hardening, our team needed effective planning and great experience team to complete the project without any issues.
When residents parked their cars on-site, our operatives asked them politely to remove their cars. When we were unable to locate the resident, we had to arrange for the car to be removed. This occurred via a tow truck and which returned the vehicle after the work was complete. We kept any delays to the works to a minimum and we made resident needs a priority.