Introducing SensR: A Unified Platform Transforming Repairs, Maintenance and Resident Experience
We’re proud to announce the launch of SensR, our new, fully integrated platform designed to bring together multiple existing systems into one powerful solution. By consolidating workflows, automating processes and connecting all stakeholders in real time, SensR represents a major step forward in how we deliver repairs, compliance and maintenance services.
SensR centralises all repairs, scheduling, data, and reporting into one streamlined digital ecosystem. This unified approach brings several key innovations:
- Single integrated platform connecting residents, contractors, and clients instantly.
- Automated ‘uber-style’ work order management that allocates the right operative based on skills, location and availability.
- Dynamic scheduling and supply chain optimisation, reducing disruption and maximising efficiency.
- Centralised data repository, providing one reliable source for property history, compliance records, and costs.
- AI-driven automation to cut admin time, capture live data, and support smarter compliance reporting.
How SensR Benefits Our Clients
SensR gives clients enhanced visibility control, and assurance across all aspects of repairs and maintenance.
- Automated compliance records, certifications, and audit trails.
- Real-time cost and spend tracking to prevent budget overspend.
- Dashboards and analytics supporting data-driven decisions.
- Improved ability to predict maintenance needs through actionable insights.
- Unified platform bringing together repairs, reporting, and workflows.
- Supply chain visibility, including contractor performance and KPI monitoring.
- Greater resident satisfaction.
- Photo evidence, inspection progress, and repair history accessible in one place.
How SensR Enhances Resident Experience
Residents can expect a more convenient and reliable service with SensR.
- Real-time updates with accurate operative arrival times.
- 24/7 digital self-service portal for reporting, tracking, and booking repairs, plus a chatbot support feature.
- Automated reminders and flexible rescheduling options.
- Reduced missed appointments.
- An improved overall experience driven by transparency and communication.
How SensR Supports Our Operatives
SensR empowers our front-line teams with the tools they need to deliver a first-class service.
- Smarter auto-scheduling based on skills, location, and workload.
- Mobile app with offline capability for job details, forms, and updates.
- Easy access to repair history, resident notes and required materials.
- Real-time resident updates reduce wasted “no access” visits.
- Digital forms and automated data capture to minimise admin.
- Performance insights highlighting work and first-time fixes.
- Real-time location sharing for better coordination with planners and office teams.
Setting a New Standard in Service Delivery
With SensR, Axis CLC is redefining operational efficiency, resident satisfaction, and client transparency. This modern data-driven approach ensures we continue to deliver a reliable, high-quality service while building strong partnerships and better outcomes for our clients, residents, and communities we serve.