Axis wins place on Notting Hill Genesis’ new Repairs and Maintenance Framework

Axis was awarded a place on Notting Hill Genesis’ new Repairs and Maintenance Framework.

This single-Lot framework covers Greater London (plus some areas outside London).

The framework is open to Notting Hill Genesis as well as other authorised users. Its £1.5bn estimated value is based on NHG’s projected spend of £600m over the next 15 years.

After a survey of 1,500 residents about the repairs service at NHG revealed that completing repairs on the first visit, punctual contractors and communicating with residents were all priorities for NHG tenants, NHG  reprocured their main (Tier 1) contractors, and this new framework aims to improve their overall repairs service to residents in NHG’s four London regions (north, central, east and west) each with around 10,000 homes and needing about 40,000 repairs annually.