Clarion Housing Group
Client Name
Housing
Sector
North and Midlands
Location
Planned and Reactive Works
Category
Axis’ Midlands Division delivers Planned and Major Reactive Works across the North and Midlands for Clarion Housing Group.
Collaborative Value Engineering programme
Cost savings enable works to a further 85 homes
Bespoke package of works to 370 homes
Phased programme of delivery
Phased works – three teams work on three properties a day
Renewal UPVC windows
Cleaning UPVC fascias, gutters and soffits
Renewal external doors
External and internal decoration
Render repairs
Compliance – fire rated emulsion /class 0
Axis’ Midlands Division delivers Planned and Major Reactive Works across the North and Midlands for Clarion Housing Group.
Collaborative Value Engineering
Cost savings enable works to a further 85 homes
Bespoke package of works to 370 homes
Phased programme of delivery
Phased works – three teams work on three properties a day
Renewal UPVC windows
Cleaning UPVC fascias, gutters and soffits
Renewal external doors
External and internal decoration
Render repairs
Compliance – fire rated emulsion /class O
Project Details
After a thorough and rigorous procurement process, a new 20-year partnership agreement has been established between Axis’ Midlands Division and Clarion Housing Group for the delivery of Planned and Major Reactive Works across the North and Midlands.
With the first projects now underway, the partnership is gaining momentum and making a strong impact on the ground. The first set of projects are now in the delivery phase and the teams are quickly gaining traction on site.
Platt Hill estate, Bolton
One of the larger projects started in the North Region is an estate-wide programme of component replacements at Clarion’s Platt Hill estate in Bolton. Scheduled to be completed in two phases, works started in October 2024.
The current delivery phase delivered is a bespoke package of works to 265 homes. This includes renewal of windows, renewal of external doors where necessary, together with external decoration and render repairs.
Originally planned to encompass works to only 180 homes, a collaborative value engineering exercise between Axis and Clarion has resulted in a streamlined approach to the use of scaffolding and access equipment for the works, ensuring a quicker works time at each property, smoother progress and cost efficiencies. These cost efficiencies, a saving of around £240,000, have enabled works to a further 85 homes to be programmed for completion in the first phase of works, which is on target to be completed by end of March 2025.
A further phase of works to complete the remaining 100 homes on the estate will continue from April.
“Despite the typical challenges of mobilising a new large contract that spans a considerable portion of the country, it has been very smooth due to the genuine collaborative approach to partnering that both Axis and Clarion share.
“This approach has allowed our first project on the Platt Hill estate start quickly, efficiently and without issue to date.
“A large contributing factor to this is the invaluable experience that the Clarion team has and that was so freely shared through the partnership.
“We are now excited to see the result of the works and the positive impact it has on the Platt Hill estate and its residents”– Jan Sonderlo, Axis Divisional Manager
Benefits
Residents, who have been eagerly awaiting these improvements to their homes are already seeing the benefits.
“Since they’ve done the windows, the heating bill has gone way down. The painting itself has made the estate look so much brighter, so much cleaner” – Clarion resident
- More homes to be improved
- Minimised disruption (we erect scaffold only in exceptional circumstances)
- Same day windows and doors fitted – to further minimise disruption
- Three teams work on three properties a day
- Increased energy efficiency
- Reduced bills
“The planned programme of works at Bolton helps Clarion maintain their housing stock to a high standard and helps our residents live in energy-efficient homes. Axis are very customer focused, and we’ve had very good feedback from residents in relation to the works they’ve been carrying out” – Stephen Hitchin, Clarion’s Planned Investment Manager
“The value engineering exercise carried out on our first project with Axis has been enlightening and we’re thrilled that the cost savings achieved from this have enabled works to more than 80 additional homes in Bolton this year” – Julie King, Clarion’s Lead Planned Investment Manager
Resident care
Axis’ first Meet the Contractor Event, held at the community centre in the heart of the estate in October, successfully informed residents of the works to be carried out in our first year on site; and to confirm colour and glass choices that would be available for windows and doors. It also allowed us the opportunity to meet with our new Clarion customers. Further events are planned as the works continue.
“It is our pleasure to be arranging and supporting community events, listening to understand, empowering choice, and supporting residents through the planned works that are being completed in their homes.
“Being part of these positive changes and seeing the benefits and impacts to families is delightful. We look forward to the programme delivery and will continue to ensure the best quality service is achieved with the residents at the heart of all we do” – Jodie Shepherd, Axis Customer Service Manager
Client relationship
Clarion Housing Group awarded Axis a contract for Planned Investment and Reactive Major Works for the North and Midlands Region. Announced in February 2024, this is a 10-year contract with a value of £15m pa.
Works will be conducted over approximately 24,379 properties comprise a mix of houses, flats and bungalows: 76% are general needs, 12% are Leasehold/Shared Ownership and 12% are made up of other tenures.
“Whilst the prospects of the new 20-year partnership are undoubtedly exciting, they also come with their share of challenges including building the right team to deliver works at our residents’ homes. We’re confident that we’re well on the way to achieving this.
“Whilst these initial projects are just the beginning, the commitment seen from both partners to date to delivering sustainable, affordable, long term, customer focussed solutions give us confidence that the partnership is off to a strong start, and the team is ready for the journey ahead”
Project Details
After a thorough and rigorous procurement process, a new 20-year partnership agreement has been established between Axis’ Midlands Division and Clarion Housing Group for the delivery of Planned and Major Reactive Works across the North and Midlands.
With the first projects now underway, the partnership is gaining momentum and making a strong impact on the ground. The first set of projects are now in the delivery phase and the teams are quickly gaining traction on site.
Platt Hill estate, Bolton
One of the larger projects started in the North Region is an estate-wide programme of component replacements at Clarion’s Platt Hill estate in Bolton. Scheduled to be completed in two phases, works started in October 2024.
The current delivery phase delivered is a bespoke package of works to 265 homes. This includes renewal of windows, renewal of external doors where necessary, together with external decoration and render repairs.
Originally planned to encompass works to only 180 homes, a collaborative value engineering exercise between Axis and Clarion has resulted in a streamlined approach to the use of scaffolding and access equipment for the works, ensuring a quicker works time at each property, smoother progress and cost efficiencies. These cost efficiencies, a saving of around £240,000, have enabled works to a further 85 homes to be programmed for completion in the first phase of works, which is on target to be completed by end of March 2025.
A further phase of works to complete the remaining 100 homes on the estate will continue from April.
“Despite the typical challenges of mobilising a new large contract that spans a considerable portion of the country, it has been very smooth due to the genuine collaborative approach to partnering that both Axis and Clarion share.
“This approach has allowed our first project on the Platt Hill estate start quickly, efficiently and without issue to date.
“A large contributing factor to this is the invaluable experience that the Clarion team has and that was so freely shared through the partnership.
“We are now excited to see the result of the works and the positive impact it has on the Platt Hill estate and its residents”– Jan Sonderlo, Axis Divisional Manager
Benefits
Residents, who have been eagerly awaiting these improvements to their homes are already seeing the benefits.
“Since they’ve done the windows, the heating bill has gone way down. The painting itself has made the estate look so much brighter, so much cleaner” – Clarion resident
- More homes to be improved
- Minimised disruption (we erect scaffold only in exceptional circumstances)
- Same day windows and doors fitted – to further minimise disruption
- Three teams work on three properties a day
- Increased energy efficiency
- Reduced bills
“The planned programme of works at Bolton helps Clarion maintain their housing stock to a high standard and helps our residents live in energy-efficient homes. Axis are very customer focused, and we’ve had very good feedback from residents in relation to the works they’ve been carrying out” – Stephen Hitchin, Clarion’s Planned Investment Manager
“The value engineering exercise carried out on our first project with Axis has been enlightening and we’re thrilled that the cost savings achieved from this have enabled works to more than 80 additional homes in Bolton this year” – Julie King, Clarion’s Lead Planned Investment Manager
Resident care
Axis’ first Meet the Contractor Event, held at the community centre in the heart of the estate in October, successfully informed residents of the works to be carried out in our first year on site; and to confirm colour and glass choices that would be available for windows and doors. It also allowed us the opportunity to meet with our new Clarion customers. Further events are planned as the works continue.
“It is our pleasure to be arranging and supporting community events, listening to understand, empowering choice, and supporting residents through the planned works that are being completed in their homes.
“Being part of these positive changes and seeing the benefits and impacts to families is delightful. We look forward to the programme delivery and will continue to ensure the best quality service is achieved with the residents at the heart of all we do” – Jodie Shepherd, Axis Customer Service Manager
Client relationship
Clarion Housing Group awarded Axis a contract for Planned Investment and Reactive Major Works for the North and Midlands Region. Announced in February 2024, this is a 10-year contract with a value of £15m pa.
Works will be conducted over approximately 24,379 properties comprise a mix of houses, flats and bungalows: 76% are general needs, 12% are Leasehold/Shared Ownership and 12% are made up of other tenures.
“Whilst the prospects of the new 20-year partnership are undoubtedly exciting, they also come with their share of challenges including building the right team to deliver works at our residents’ homes. We’re confident that we’re well on the way to achieving this.
“Whilst these initial projects are just the beginning, the commitment seen from both partners to date to delivering sustainable, affordable, long term, customer focussed solutions give us confidence that the partnership is off to a strong start, and the team is ready for the journey ahead”
About the Author: Joe Hayes
