Facilities maintenance involves managing and maintaining a property’s structural features, hardware systems and interior and exterior appearance. It is generally a service provided as part of a wider property maintenance service. Many acknowledge that facilities maintenance plays a vital role in maintaining the quality, aesthetics, safety and utility of commercial and public sector properties so that day to day operations can continue without disruption.

Examples of properties that often use property maintenance companies to carry out their facilities maintenance include offices, public sector buildings such as police stations, council offices and hospitals, as well as education facilities such as universities and schools.