Follow Us

 
A close-up of a Vaillant aroTHERM plus Air Source Heat Pump (ASHP) unit, professionally installed for a residential property against a red brick wall.
Home | Case study | Residential Air Source Heat Pump Installation

Residential Air Source Heat Pump Installation

Sector

Social Housing

Location

East of England

Service

Decarbonisation

Axis undertook a residential air source heat pump (ASHP) installation for our client Eastlight Community Homes for social housing residents in Braintree, Essex. This initiative aimed to reduce energy consumption and energy bills for residents.

Eastlight Community Homes

Our residential air source heat pump installation, enhanced energy efficiency and comfort for social housing residents

Project Details

The properties, owned and managed by Eastlight Community Homes, included three family homes and one bungalow housing an elderly resident. The previous system was outdated, lacked advanced controls, and operated inefficiently, often creating excessive noise.

We began with thorough property surveys, focusing on heat loss, radiator capacity, and pipework requirements. Performance projections were developed based on Energy Performance Certificate (EPC) data, enabling us to create a custom design. This included enhanced heating zones, expanded pipework and larger radiators to support efficient heating distribution.

Our M&E team removed the outdated ASHP units and replaced them with state-of-the-art equipment, including the Vaillant aroTHERM ASHP, uniSTOR heat pump unvented cylinder, buffer unit and sensoCOMFORT controls. These modern features include remote access, real-time temperature sensors, and thermostats for improved usability. We also installed Grundfos pumps and Honeywell valves to ensure long-term reliability and performance.

The new ASHP system, with a high Seasonal Coefficient of Performance (SCOP) at a 45°C flow temperature, offers efficient heating and hot water with real-time control adjustments. This reduces energy usage, cutting heating costs by an estimated 1,400 kwh annually.

Benefits

  • Minimised energy consumption
  • Reduced energy bills
  • Future proofing
  • Uninterrupted heating and hot water service
  • Reduced carbon footprint

Residential Care

Our team kept in regular contact with our residents before and during works, we also had a supervisor on-site to communicate and answer any questions raised.

Client Relationship

Under the 2-year renewables contract with an indicative value of £500,000 per annum, we will be decommissioning existing oil, gas and electric systems and installing new Air Source Heat Pump (ASHP) systems. Since September 2023, we have completed a total of 6,114 services.

Specifications

  • Strip out and removal of unit
  • Fit unvented cylinder
  • Build new concrete base for new unit
  • Fit out internal pipework
  • Electrical works
  • New ASHP installation

It was all good, professional and friendly we were always pre warned about work since the install. It’s been very warm here, best we have had in the 11 years we’ve been here

Planned repairs services

Looking for more information about Axis’ repair services? Click below to find out more.

020 756 42100
info@axiseurope.com

Please enter your first name

Please enter your surname

Please enter a valid email address

Please add description of enquiry

Please agree to the terms*

Thank you! Your form has been successfully submitted. Someone will be in touch with you soon.

Error sending form.

View or share this case study

You may also be interested in...

Roof and Solar PV Replacement

A £1.4 million roof retrofit and solar PV installation enhancing energy efficiency, sustainability, and overall building performance

Full Refurbishment

Our full bespoke refurbishment of the Metropolitan Police Vehicle Workshops was completed in 6 months to the satisfaction of our...

An aerial photo showing the clear difference between a newly replaced, dark brown tiled roof (left) and an old, weathered grey tiled roof (right) on a brick terraced house, demonstrating the result of roof renewal and repair.

Roof Repairs and Maintenance Works for MHS

Reactive Roof Repairs and Maintenance Works programme weatherproofs and futureproofs MHS' residential dwellings in Kent

Harrogate and District NHS Foundation Trust

We delivered a £1.4m multi-site refurbishment for Harrogate and District NHS Foundation Trust transforming clinical and support spaces across Grove...

Midlands Partnership NHS Foundation Trust

We upgraded or replacement over 400 fire doors at the inpatient Mental Health Services and Old Age Psychiatry facility.

A close-up of newly installed black solar PV panels on a tiled roof, showing the reflective, crystalline surface and the clean installation edge over the brown roof tiles.

Solar Panels Eastlight Community Homes

Our 3-week Solar PV installation programme brings energy efficiency and cost saving benefits to Eastlight residents

Fire door close up of sign that says Fire Door Keep Shut

VIVO Defence Services – Dorset & Wiltshire Fire and Rescue

With VIVO Defence we successfully completed fire safety works to five buildings including 277 fire door set replacements.

National Property and Construction Management Consultancy team overseeing large-scale housing projects across the UK.

Planned Cyclical Maintenance

Delivering planned cyclical maintenance on multiple properties in West London for Notting Hill Genesis. This improved energy efficiency.

Alnwick District Playhouse Trust

We extended the roofs at all 36 properties to allow for extra 150 millimetres of EWI.

A view of the multi-storey brick care home from its communal garden, showing the new conservatory and peaceful patio area with benches.

Communal Repairs and Decoration Works

Delivering communal repairs and decoration, enhancing communal areas, guestrooms and a garden for Notting Hill Genesis.

Construction workers in high-visibility vests and hard hats stand on a large, newly boarded timber roof structure under an extensive temporary roof scaffolding system, indicating major roof renewal programme work.

Roof Renewal Programme

Axis' major Roof Renewal programme over 20 weeks for Notting Hill Genesis waterproofed the property and increased thermal efficiency

A modern refurbished office corridor featuring black-framed Crittall-style glass walls and contemporary circular LED pendant lights, which are reflected in the glass.

Re-modelling and refurbishment of office space

Axis' extensive refurbishment project creates modern, practical working space in heritage building for The Honourable Society of Gray’s Inn

The historic Grade II listed Thames Tunnel Mills building, a former warehouse converted to residences, viewed from the riverside on a sunny day.

Grade II residential building upgrade

Axis delivered this Grade II residential building upgrade at Thames Tunnel Mills on the banks of the Thames for L&Q

The exterior of a converted heritage gatehouse, painted white with black doors, standing next to the arched entrance of a larger historic red brick building.

Heritage Modernisation and Conversion

Axis’ Heritage Division converts a bike storage room into an IT server room for barristers at Griffin Lodge

A close-up of a newly refurbished, black-painted heritage gate and railings at the entrance to a Royal Park, showcasing specialist conservation work.

Heritage Refurbishment for Royal Parks

Heritage Division ccompletes refurbishment programme across multiple properties in Richmond and Bushy parks

Premier Inn – Bank

Refurbishment to 184 bedrooms was completed over a seven-month duration. Working floor by floor for maximum efficiency and minimal disruption...

A bright, modern, and fully refurbished kitchen with new white cabinets, black countertops, and integrated appliances after a complete fire damage restoration.

Fire-Damaged Flat Refurbishment

Delivering expert refurbishment of fire-damaged properties to restore safety, compliance, and quality living standard.

Clarion Housing Association

After a thorough procurement process, a new 20-year partnership agreement has been established between Axis’ Midlands Division and Clarion Housing...

The grand, red-brick exterior of a large heritage building, home to The Royal Parks and Metropolitan Police in Hyde Park, after a sensitive refurbishment and modernisation project.

Heritage Refurbishment and Modernisation

As Official Contractor, Axis Heritage Division refurbished and re-decorated The Old Police House within Hyde Park.

The full exterior facade of a large, multi-storey residential block in London which received a new cold water pressure booster system.

New Cold Water Pressure Booster System

A new cold water booster system to improve a residential property's water pressure, efficiency and cost savings for THCH.