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Home | Our sectors | Social Housing

Social Housing

Social housing maintenance provider delivering expert repair services nationwide to keep residents safe and comfortable.

Social Housing

Solutions for local authorities & housing associations

Repairs & Maintenance

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Responsive and planned maintenance solutions that keep homes safe, functional, and resident-focused.

Building Compliance & Safety

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Trusted specialists ensuring building compliance with fire, gas, and electrical safety regulations.

Decarbonisation & Retrofit

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PAS 2035-complaint retrofit supporting sustainability goals through energy-efficient upgrades and property improvements.

Fire Safety Solutions

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Specialists in fire protection systems and maintenance, helping landlords safeguard homes from fire safety, upgrades and maintenance.

Planned refurbishment

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Refurbishment improvement works such as kitchen and bathroom upgrades, roofing, internal and external insulation to enhance living standards.

Latest Projects

Roof and Solar PV Replacement

A £1.4 million roof retrofit and solar PV installation enhancing energy efficiency, sustainability, and overall building performance

An aerial photo showing the clear difference between a newly replaced, dark brown tiled roof (left) and an old, weathered grey tiled roof (right) on a brick terraced house, demonstrating the result of roof renewal and repair.

Roof Repairs and Maintenance Works for MHS

Reactive Roof Repairs and Maintenance Works programme weatherproofs and futureproofs MHS’ residential dwellings in Kent

A close-up of newly installed black solar PV panels on a tiled roof, showing the reflective, crystalline surface and the clean installation edge over the brown roof tiles.

Solar Panels Eastlight Community Homes

Our 3-week Solar PV installation programme brings energy efficiency and cost saving benefits to Eastlight residents

National Property and Construction Management Consultancy team overseeing large-scale housing projects across the UK.

Planned Cyclical Maintenance

Delivering planned cyclical maintenance on multiple properties in West London for Notting Hill Genesis. This improved energy efficiency.

A view of the multi-storey brick care home from its communal garden, showing the new conservatory and peaceful patio area with benches.

Communal Repairs and Decoration Works

Delivering communal repairs and decoration, enhancing communal areas, guestrooms and a garden for Notting Hill Genesis.

Construction workers in high-visibility vests and hard hats stand on a large, newly boarded timber roof structure under an extensive temporary roof scaffolding system, indicating major roof renewal programme work.

Roof Renewal Programme

Axis’ major Roof Renewal programme over 20 weeks for Notting Hill Genesis waterproofed the property and increased thermal efficiency

The historic Grade II listed Thames Tunnel Mills building, a former warehouse converted to residences, viewed from the riverside on a sunny day.

Grade II residential building upgrade

Axis delivered this Grade II residential building upgrade at Thames Tunnel Mills on the banks of the Thames for L&Q

A bright, modern, and fully refurbished kitchen with new white cabinets, black countertops, and integrated appliances after a complete fire damage restoration.

Fire-Damaged Flat Refurbishment

Delivering expert refurbishment of fire-damaged properties to restore safety, compliance, and quality living standard.

The full exterior facade of a large, multi-storey residential block in London which received a new cold water pressure booster system.

New Cold Water Pressure Booster System

A new cold water booster system to improve a residential property’s water pressure, efficiency and cost savings for THCH.

An upward-facing view contrasting two high-rise buildings in Westminster: a tall, older concrete or rendered tower block with fire escape ladders, and a newer or refurbished red brick building, illustrating the different structures covered by the Fire Risk Assessment (FRA) Programme.

Fire Safety Works

We were employed by Westminster City Council to undertake external and internal fire safety works at six 21-storey tower blocks…

A towering, high-rise residential block, possibly a post-war council building, with a white or light-coloured facade and many uniform windows, set against a blue sky, representing a property in the Lewisham Homes Fire Risk Assessment (FRA) Programme.

Fire Safety in Tower Block

Axis undertook Fire Safety Works to an occupied 24-storey block of flats, Eddystone Tower, in Deptford, London for Lewisham Homes.  

Two new, dark blue, compliant fire doors for flats 96 and 97 in an apartment corridor, installed next to a red dry riser cabinet as part of Fire Risk Assessment (FRA) works.

Fire Risk Assessment Programme

We were employed as the Principal Contractor by Brentwood Borough Council to undertake FRA works at 10 blocks of flats

Energy-efficient housing retrofit project showcasing sustainable refurbishment and low-carbon design.

Pilot Retrofit Project, Conversion and Refurbishment

Axis’ Pilot Retrofit Project, which included conversion and refurbishment works, created a family home for Westminster City Council.

An aerial drone view over a large residential housing estate, the location for a major pilot roof replacement program, showing the scale of the works.

Pilot Roof Replacement Programme

Axis replaced 48 roofs in Phase One of a £1.6m pilot roof replacement program as part of our new 5-year…

The modern plant room of a new commercial Air Source Heat Pump (ASHP) system, featuring large blue buffer tanks, pumps, filters, and expertly installed insulated pipework.

Replacement Heating System – ASHPs

Upgraded Kingston property with energy-efficient heat pumps, solar panels, providing 76% of energy needs, reducing costs, enhancing safety.

A row of terraced houses with freshly rendered white upper floors, showcasing the results of a planned and major reactive works programme.

Planned and Major Reactive Works

New 20-year partnership agreement established between Axis’ Midlands Division and Clarion Housing Group – first projects now underway

Close-up of a newly installed, pristine dark slate roof, showing the neat lines and quality workmanship of a flat renovation programme.

Flat Renovations Programme

Our programmme of renovations to 14 flats improves energy efficiency, comfort and safety for 30 Wandle Housing Association residents

A close-up of a Vaillant aroTHERM plus Air Source Heat Pump (ASHP) unit, professionally installed for a residential property against a red brick wall.

Residential Air Source Heat Pump Installation

Residential air source heat pump upgrade, enhancing energy efficiency and comfort for social housing residents in Braintree, Essex

A newly fitted modern kitchen with grey cabinets, white subway tile backsplash, and integrated appliances, part of a property deconversion and energy efficiency upgrade.

Deconversion and Improved Energy Efficiency Programme

We increased the living space of the property so a larger family can have a home that is safe and…

A smiling male technician wearing glasses is using a cordless drill to work on a white window frame, likely performing a responsive repair or maintenance service.

Responsive Repairs Service for Onward Homes

Our Midlands Division’s Responsive Repairs team supports Onward Homes to provide safe and comfortable homes for their residents

Axis provides Responsive Repairs for Melton Borough Council

Axis’ Midlands Division provides Responsive Repairs programme in Leicestershire for Melton Borough Council

A smiling male Axis technician in a black uniform stands next to a white service van with the side door open, revealing organized tools and a small stepladder inside. He is holding a tool bag and wearing a smart watch, highlighting professional responsive repairs service.

Responsive Repairs Service for Walsall Housing Group (WHG)

Axis’ Midlands Division and Walsall Housing Group provide residents with safe and comfortable homes through our Responsive Repairs Works

A close-up of a technician's hands wearing orange and black gloves, using a yellow DEWALT cordless drill to tighten or remove a screw on a metal door hinge, illustrating a responsive repairs service for a residential property.

Southern Housing Responsive Repairs Programme

Our Responsive Repairs programme for Southern Housing provides residents with safe and comfortable homes in Kent and Sussex

A young, smiling male Axis technician in a black uniform stands next to a white service van, holding the driver's door handle. The van is branded with the Axis logo and the 'Royal Kingston' logo, indicating a responsive repairs service in the Royal Borough of Kingston.

Responsive Repairs Service in RBK

Supporting RBK to provide residents with safe and comfortable homes, our Responsive Repairs teams cover Urgent, Routine and Emergency Repairs

Residential high-rise building surrounded by scaffolding, representing the social housing sector.

Our Group Clients

L&Q company logo
Eastlight company logo
Notting Hill Genesis company logo
THCH company logo
City of Westminster logo
Lewisham logo
Brentwood Borough Council logo
Walsall Housing Group company logo
Sanctuary company logo
Clarion Housing company logo

HAVE A PROJECT TO DISCUSS?

Make an enquiry and we’ll be in touch as soon as possible.

Other Sectors Served

From small projects to large contracts, we work with our clients to deliver a personal service that meets their needs and exceeds their expectations.

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Blue light

Defence

Defence

Education

Education

Healthcare

Healthcare

Heritage

Heritage

Hotel & Leisure

Hotel & Leisure

Retail & Commercial

Retail & Commercial

Social Housing

Social Housing

Utilities & Industrial

Utilities & Industrial

Our sectors

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Blue light

Axis experts conduct a high volume of works including (including full conversions, M&E, perimeter works and security installations) to UK-wide police and fire stations.

Our sectors

Defence

Defence

Axis’ especially-vetted teams protect and maintain critical defence infrastructure buildings including barracks, training centres and Service Families homes and accommodation.

Our sectors

Education

Education

In UK schools, colleges and universities, Axis operates to tight educational time scales, refurbishing facilities and accommodation and prioritising safety and functionality.

Our sectors

Healthcare

Healthcare

Axis upgrades NHS buildings and grounds, and wards and clinics – as well as NHS staff accommodation – prioritising patient, staff and resident confidentiality, comfort and safety.

Our sectors

Heritage

Heritage

Axis’ award-winning heritage teams conserve and preserve Listed buildings of historical and architectural significance, maintaining modern functionality as well as original aesthetics.

Our sectors

Hotel & Leisure

Hotel & Leisure

Hotels, holiday centres, bars and sports clubs benefit from Axis’ carefully staged maintenance, refurbishment and repairs programmmes which enhance aesthetics, comfort and practicality.

Our sectors

Retail & Commercial

Retail & Commercial

Axis’ fit out, refurbishment and maintenance services create inspiring, practical office buildings shops and shopping centres, enhancing occupant/visitor experience.

Our sectors

Social Housing

Social Housing

Keeping residents’ homes safe and comfortable through our extensive repairs and maintenance programmes, our partners include the UK’s largest landlords and providers of social housing.

Our sectors

Utilities & Industrial

Utilities & Industrial

Axis’ specialist Utilities repairs teams work in challenging environments protecting and futureproofing industrial assets including telecommunication towers and masts.

Blue light

Blue light services icon
Blue light

Axis experts conduct a high volume of works including (including full conversions, M&E, perimeter works and security installations) to UK-wide police and fire stations.

Find out more

Defence

Defence sector icon
Defence

Axis’ especially-vetted teams protect and maintain critical defence infrastructure buildings including barracks, training centres and Service Families homes and accommodation.

Find out more

Education

Education sector icon
Education

In UK schools, colleges and universities, Axis operates to tight educational time scales, refurbishing facilities and accommodation and prioritising safety and functionality.

Find out more

Healthcare

Healthcare sector icon
Healthcare

Axis upgrades NHS buildings and grounds, and wards and clinics – as well as NHS staff accommodation – prioritising patient, staff and resident confidentiality, comfort and safety.

Find out more

Heritage

Heritage sector icon
Heritage

Axis’ award-winning heritage teams conserve and preserve Listed buildings of historical and architectural significance, maintaining modern functionality as well as original aesthetics.

Find out more

Hotel & Leisure

Hotel and leisure sector icon
Hotel & Leisure

Hotels, holiday centres, bars and sports clubs benefit from Axis’ carefully staged maintenance, refurbishment and repairs programmmes which enhance aesthetics, comfort and practicality.

Find out more

Retail & Commercial

Commercial and retail sector icon
Retail & Commercial

Axis’ fit out, refurbishment and maintenance services create inspiring, practical office buildings shops and shopping centres, enhancing occupant/visitor experience.

Find out more

Social Housing

Social housing sector icon
Social Housing

Keeping residents’ homes safe and comfortable through our extensive repairs and maintenance programmes, our partners include the UK’s largest landlords and providers of social housing.

Find out more

Utilities & Industrial

Utilities and industrial sector icon
Utilities & Industrial

Axis’ specialist Utilities repairs teams work in challenging environments protecting and futureproofing industrial assets including telecommunication towers and masts.

Find out more

Social Housing FAQs

What is Social Housing in the UK?

Social housing in the UK refers to affordable homes provided by local councils or housing associations, designed to support individuals and families who might struggle to access suitable housing through the private market.

What property maintenance services does Axis provide for the Social Housing Sector?

Axis delivers specialist property maintenance services for the social housing sector such as: 

  •  Responsive Repairs 
  • Building Compliance & Safety 
  • Planned Refurbishment 
  • Planned Maintenance 
  • Mechanical & Electrical (M&E) 
  • Decarbonisation Services  
  • Energy Efficiency Retrofit Solutions 
  • Kitchen Replacements 
  • Bathroom Replacements 
  • Fire Safety & Protection  
  • DDA adaptations  
  • Cladding Services 
  • Roofing Upgrades  

What’s the difference between private housing and social housing in the UK?

The main differences between private housing and social housing lie in ownership, cost and eligibility. Private housing is owned by individuals or companies and rented out at market rates. In contrast, social housing is managed by local councils or housing associations, offering more affordable rents that are typically below market levels. 

What is Axis’s approach to sustainability in social housing?

Axis supports housing providers and landlords with decarbonisation and retrofit services, helping meet sustainability and Net Zero targets. Our PAS 2035-compliant works include insulation, heating upgrades, and other energy efficiency improvements to reduce carbon emissions and lower energy bills for social housing residents.

How does Axis ensure compliance with building safety regulations?

Building compliance and safety are core to our services. We carry out fire, gas, and electrical safety works in line with current regulations, helping housing providers and councils to meet the UK legal obligations. We also carry out planned compliance inspections and remedial works to keep residents safe and to ensure properties are fully compliant.

How quickly does Axis respond to urgent repairs in social housing?

Putting residents first has always been at the heart of what we do. Axis provides a reliable responsive repairs service, prioritising health, safety and security issues. Our dedicated teams work hard to deliver exceptional service to ensure residents receive timely repairs, especially in emergency situations.

What are landlords’ obligations to repair?

Landlords are legally required to keep their properties in good repair and ensure they remain safe for residents. This includes maintaining the building’s structure, ensuring heating and hot water systems are function, keeping electrical installations safe, and upholding fire safety standards. Essential repairs such as those affecting health or safety must be handled without delay. Failing to carry out these duties can result in enforcement action or legal consequences under the UK housing legislation.

What is the UK’s Right to Repair?

The UK’s Right to Repair rules, introduced in 2021, are designed to make repairs more accessible for social housing residents. Residents can request essential repairs, such as heating, plumbing or security issues.

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