What we did
The works included restoring a listed residential building while improving performance on a major refurbishment programme at Newquay House for L&Q as part of our long-term planned works partnership.
Specifications
- Full scaffolding installation
- Asbestos surveys
- Heritage window replacement
- Rear door replacement
- Entrance door overhauls
- Communal decorations
- FRA remedial works
- Listed building approvals
- Resident engagement programme
Project Overview
Project Value
£
2.5
Number of Months
11
Occupied Flats
72
We worked with specialist supply chain partners to develop heritage-compliant replacement windows supported by technical drawings for listed building approval. Close coordination with consultants and the local planning authority helped secure planning consent and move the project into delivery.
Throughout the programme, residents remained fully informed through regular letters, weekly meetings, on-site support from the Resident Liaison Officer and a dedicated site office. Pre-start engagement also included a coffee morning and sample window display, helping residents understand the works before installation began.
Innovations, challenges, solutions
Delivering major works to a Grade II listed building in occupied homes brought planning, technical and resident engagement challenges. At Newquay House, these were managed through early collaboration, specialist design support and clear communication throughout.
Read the full case study here
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